Privacy Policy

Gulf Coast Hosting respects your privacy. This policy explains what information we collect when you use this website or book a stay, how we use it, and the choices you have. By using the site, you agree to this policy.

Information we collect

• Booking details you provide, such as your name, email, phone number, dates, and party size.
• Payment information is entered directly into our payment processor, GuestyPay. We do not see or store your full card number. We may receive limited confirmation details such as the card type and last four digits.
• Messages you send us by phone, email, or form.
• Usage information collected automatically, such as your device type, browser, pages viewed, and general location derived from your IP address, through cookies and similar technologies.

How we use your information

• To take and manage your reservation and communicate with you about your stay.
• To process payments and apply the correct taxes and fees.
• To provide check-in details, support, and service before, during, and after your stay.
• To operate, secure, and improve the website.
• To comply with legal, tax, and safety obligations.

How we share information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Our property management system, Guesty, and our payment processor, GuestyPay, to process and manage your booking and payment.
• Service providers who help us operate, such as hosting, email, and analytics providers, under confidentiality obligations.
• The property owner, where necessary to service your stay.
• Authorities or others when required by law, or to protect the safety, rights, or property of guests, owners, or our company.

Cookies

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

Data retention

We keep your information for as long as needed to provide our services and to meet legal, tax, accounting, and safety requirements, after which we delete or anonymize it.

Security

We take reasonable measures to protect your information. Card data is handled by our PCI-compliant payment processor and does not pass through our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• You may request access to, correction of, or deletion of your personal information, subject to legal limits.
• You may opt out of marketing messages at any time. We will still send messages necessary for your booking.
• To make a request, contact us using the details below.

Children

This site is intended for adults. We do not knowingly collect personal information from children under 13. Bookings must be made by an adult at least 25 years old.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about your privacy? Reach us at zach@gulfcoast-hosting.com or 917-509-1831, 7am to 10pm ET, seven days a week.

This page is a working draft provided for convenience and does not constitute legal advice. Please have it reviewed by your attorney to confirm it meets the requirements that apply to your business.